Privacy policy

Last updated: May 30, 2025

This Privacy Policy describes how Meng Mall (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mengmall.lu (the "Site") or otherwise communicate with us (the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site and update the "Last updated" date. We will also take any additional steps required by law.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, process your orders, comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

Information We Collect Directly from You

  • Contact details: name, address, phone number, email.

  • Order details: billing and shipping address, payment confirmation, email, phone.

  • Account information: username, password, security questions.

  • Customer support: any information you choose to provide when communicating with us.

Information We Collect Automatically

We collect certain information automatically through Cookies, pixels, and similar technologies. This includes device information, IP address, browser details, and usage data about how you interact with the Site.

Information from Third Parties

We may obtain personal information from:

  • Shopify (our e-commerce platform).

  • Payment processors (e.g., Stripe, PayPal).

  • Dropshipping partners (to fulfill your orders).

  • Analytics and advertising partners.

How We Use Your Personal Information

  • To fulfill orders and provide services (Art. 6 (1) (b) GDPR).

  • For marketing and advertising (Art. 6 (1) (f) GDPR).

  • For security and fraud prevention (Art. 6 (1) (f) GDPR).

  • To communicate and provide support (Art. 6 (1) (f) GDPR).

Cookies

We use Cookies to operate and improve our Site. More information about Shopify Cookies is available here: Shopify Cookies. You can manage Cookies in your browser settings, but disabling them may affect your experience.

How We Share Personal Information

We share data with:

  • Vendors and service providers (e.g., payment processors, fulfillment partners, analytics).

  • Business and marketing partners.

  • Dropshipping suppliers (for order fulfillment).

  • Affiliates within our corporate group.

  • Legal or regulatory authorities as required.

We do not sell sensitive personal information.

Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for children. If you are a parent and believe your child has provided personal information, please contact us to have it deleted.

Security and Retention

We implement measures to protect your data, but cannot guarantee absolute security. We retain data only as long as necessary for the purposes described or as required by law.

Your Rights

If you are in the EEA, you have the right to:
✅ Access your data
✅ Correct inaccuracies
✅ Request deletion
✅ Restrict processing
✅ Object to processing
✅ Data portability
✅ Withdraw consent
✅ File a complaint with a data protection authority

To exercise your rights, contact us at info@yylenix.com.

International Transfers

We may transfer your data outside the EEA. We ensure appropriate safeguards are in place, including EU Standard Contractual Clauses, to protect your data.

Contact Us

For any questions or concerns, please contact:
📧 info@yylenix.com

For the purposes of the GDPR and unless stated otherwise, YYLENIX S.à r.l. - S. is the data controller of your personal data.

Effective Date: May 30, 2025