Shipping policy

Shipping Policy
We process and ship orders from our trusted fulfillment partners. Once you place an order on our website, it will be handled promptly and delivered to your chosen address.

• Processing time: Orders are usually processed within 2–5 business days. This includes order verification, quality checks, and packaging.

• Shipping time: Delivery typically takes between 7–15 business days, depending on your location and the availability of the product.

• Shipping fees: Shipping costs are calculated at checkout based on your delivery address and the items in your order.

• Tracking information: You will receive an email with tracking details once your order has been shipped. This allows you to monitor your delivery status at any time.

• Customs and duties: International orders may be subject to customs fees or import taxes. These are the responsibility of the buyer and may vary depending on the country of delivery.

• Delivery issues: While we strive to ensure timely delivery, delays may occur due to customs clearance, local postal services, or other factors beyond our control. We appreciate your understanding in such cases.

If you have any questions about shipping or need assistance with your order, feel free to contact us at shopify@yylenix.com.